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Shipping Policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Some things like adverse weather, shipping delays and holds on payments are out of our control and will affect the shipment of your order.

Domestic Shipping Rates and Estimates

For calculated International shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

International Customs Fees: Solas is not responsible for any customs or duties fees applied to your package in your country from our shipping agent. You are required to pay any customs fees in your country if need be. Please contact the shipping agent in your country who handles your package.

Free Shipping-Only applies to the domestic USA shipping

International Shipping

We offer international shipping to the following countries: Canada, Mexico, Asia, Australia, New Zealand, UK, Cayman Islands, and many more. 

International shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

International Shipping Time Frame- 7-20 days depending on customs

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Solas is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at contact@solaslight.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We do not ship to PO Boxes

Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.